Christine Karpinksi: Today's question comes from Winona, with a property in North Myrtle Beach. She asks:
Q: "How do I handle requests for rentals that cover multiple, but not complete weeks? I currently advertise a policy of Saturday to Saturday check-in and checkout. I had a request for a rental for August 1st through the 13th. The final checkout spills over into a subsequent week."
A: Winona, with this particular rental, looking at the dates, this actually spans over three weeks and not just two weeks. It spans from Wednesday, August 1st through Monday, August 13th. So it really spans three weeks.
With something like this, you've got to look at the pluses and minuses of this particular rental. First of all, are you confident that that property will book the first week, the second week, and the third week of August? If you think the rental might only book two out of the three weeks, I would charge them the full two weeks' rental, and then take your chances you may be able to book that third week.
The other thing that you could do is if you're confident in the market... Which I happen to know my markets very, very well, which weeks year after year typically book and typically don't. If you're confident in the market, then what you can do is just say, "I'm sorry, we only book Saturday to Saturday. If you would like this Saturday to next Saturday, then it'll work."
Here's an issue that I just had yesterday. I had somebody looking for Sunday to Sunday. I told them they're welcome to rent it Sunday to Saturday, and if indeed that Sunday is still open, say a few days or maybe into their stay, and then I would consider renting that extra day. But I don't want to go and mess up two whole weeks just for one night rental. Keep that in mind.
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