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HomeAway.com Forums and Best Practices

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Apr 12, 2014 Instant Quote Errors
In March we received several complaints from potential guests saying our instant quote feature did not work properly. We investigated and found, that was the case.   Our minimum is 7 nights. A guest would enter dates that span more than that, in...
Apr 15, 2014 Listing
I am looking for a listing, The Vineyard House, the Estate Guest House. Napa Valley Esdate, Shady Oaks
Apr 2, 2014 how do I Opt out of instant quotes
I am sick of my customers going elsewhere because of inaccurate quotes from Homeaway site. I have been in business since years 2000, and run my own rates and do just fine without homeaway getting involved with my rates- Does anyone else have a long...

VRBO.com Forum and Best Practices

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Apr 18, 2014 Bookings not reflecting in my account !! How can I alter them ?
I find this concept of apartment rental such a wonderful thing. This is my first attempt to use it and certainly makes life lot easier for families who find hotels not that comfortable.  Really Cool stuff  !!    Brilliant Idea ...
Apr 17, 2014 Any other VRBO listings disappear recently?
Hello -- This is my first post.   Last Thursday April 10 one of my renters informed me that they could no longer see my VRBO listing.   I checked and sure enough I got "Sorry, unable to locate page" when I went to www dot vrbo dot com...
Apr 16, 2014 Customer just called to cancel 6 days before arrival
Customer called earlier today to cancel for medical reasons.  Arrival date is in 6 days.  Customer says he purchased Trip Cancellation Insurance from the website (I didn't know this was offered).  Told customer he did not buy the insurance...

VacationRentals.com Forum and Best Practices

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