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Apr 17, 2014 Has Airbnb become the default in public awareness of vacation rentals?
I got this inquiry today through Homeaway:   "Hi! We are very interested in your place! Are 3 nights out of the question? I've  never worked with airbnb, so not sure of renters flexibility. Thanks for your  time!R"   So even though...
Jul 8, 2013 Gmail For Vacation Rental Owners?
I've been using Gmail for about 10 years and after trying other email providers (Yahoo!, Outlook, MSN) I'm confident Gmail is the absolute best for VR owners/managers in order to stay organized, give A+ customer service, and maximize bookings. In...
Feb 26, 2014 .ics Calendar feed not updating
I was wondering if anyone else has been having trouble with the export calendar feed from VRBO.   I am exporting the calendar using the .ics feed to both my iCal and also a Google Calendar account.   For some reason, new entries (in...
Jun 16, 2012 Your Solutions Now Needed! log-in to dashboard to respond to inquiries.
I just read about the HomeAway Secure Communication changes that are in the works and expected to be implemented in the fall.  This is a significant change to the process of responding to inquiries and communicating with travelers. ...
Jul 13, 2013 VacationRentals.com ~ Anyone else notice change?
I have been advertising with VacationRentals.com for the past 2 years. It was usually 1/3 of my bookings. I've noticed over the past 30 days I haven't gotten but one inquiry. So I did a google search with my location (Gatlinburg) along with other cabin...

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Interacting with Guests Discussions

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Apr 11, 2014 I give up on Civility in the Community
After many years of enjoying exhanges of ideas, and often differing views delivered under the Coummnity Guidelines, it's obviously a new world. Good or bad, it's up to others to decide how things are now.   I'm old school, and think...
Apr 17, 2014 re: old kitchen cabinet thread
A 9 month thread appears under 'latest discussions', I can find no recent addtions to the thread.   Is there a glitch with the forum?  Am I missing something?
Aug 5, 2013 How do your guests communicate with you once they arrive?
I am curious how most of you are communicating with your guests once they arrive at the property - specifically, if they have a problem, what options do they have to communicate with you? Email, phone (is there a phone at the property or do you rely on...
Apr 9, 2014 Add a Payment Request Options
Hi,   Is it possible to add the option of selecting a due date when adding a payment request. It defaults to due now, however, there are instances when someone just wants to add a couple of days to their reservation and I want to make it due when...
Mar 13, 2014 Glad to have the "Glad to Have You" app!
  After spending a good deal of my day yesterday learning about the "Glad to Have You" app and getting it set up for my vacation rental property in Dillon, CO I wrote this review on my site.  I hope it is helpful for anyone who wants to learn...

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