Community: Message List - VRBO: Can't submit response to review

Re: VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 17:18:02 GMT

Nope, three short sentences.

Re: VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 17:09:32 GMT

Linda,

Are you writing a long response? If so, you could be over their max even though it doesn't appear to be. The reason I say that is that some carriage returns (newline or return key) input a /n and some input a /r/n. You can not see these characters but they are there. If you are right on the limit and you have /r/n carriage returns, it may kick you back. This is just a guess.

Rick

www.vacationrentalhelper.com

Re: VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 17:05:13 GMT

Tried two more times, no luck. I started from the email notification each time and clicked on the Respond button. Have you tried to respond to a review lately? Could you try it and see if yours goes through?

Thanks,

Linda

Re: VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 16:58:18 GMT

I originally typed it right in the form. There was an exclamation point in it. Then it disappeared and I had to type it again, that time leaving out the exclamation point. Still no go. I'll try again from scratch by clicking on the respond button.

Thanks,

Linda

Re: VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 16:51:56 GMT

Linda,

Are you copying and pasting the response from another application? if so, there are possibly characters you can not see called escape characters. Programmers know them for example as a carriage return = /r/n, but in windows it may be /n only. So, if I were you, try responding to the inquiry by typing in the response manually and not copy/paste and be sure to not put too many line breaks (Return key).

Rick

www.vacationrentalhelper.com

VRBO: Can't submit response to review

community-no-reply@homeaway.com — Thu, 19 Jul 2012 16:48:43 GMT

I have tried 3 times to respond to a review I just received. I get the error "Invalid characters entered" The only character I typed other than alpha characters were PERIODS.

PLEASE fix the things that are broken before doing any more "enhancements"!!!!

Thanks,

Linda