Community : All Content - Ambassador Program

how to handle a double booking four months out

community-no-reply@homeaway.com — Wed, 01 May 2013 21:45:44 GMT

Recently double booked dates and had to cancel latest booking. It is still four months out and we only have the deposit. Thanks Steve

wrong city

community-no-reply@homeaway.com — Sun, 14 Apr 2013 14:47:01 GMT

I recieve an equiry from a person that used Abritel thru Home Away, however my villa was listed under the wrong city (Roccella I

onica rather than Gerace) whom do I point that out to?

Sample Docs

community-no-reply@homeaway.com — Mon, 25 Mar 2013 19:09:00 GMT

I am a Broker new to Vacation Rentals and am looking for sample documents: listing agreements, rental leases, lists for home owners,etc. Any suggestions?

Google Calendar

community-no-reply@homeaway.com — Sun, 14 Oct 2012 16:20:38 GMT

I am trying to use a google calendar to keep track of my reservations, cleaning crew schedule, lawn maintenace schedule, etc., so that my spouse and service providers can all have access to one centralized calendar. I have set up the google calendar using the HomeAway url provided but it doesn't send very good information (i.e., dates are correct but times are off and Guest Names do not appear). Does anyone know of a way to improve this functionality aside from me reentering the reservations on the google calendar?

Community Ambassador FAQs

community-no-reply@homeaway.com — Fri, 27 Jan 2012 23:05:47 GMT

What are the benefits of being a HomeAway Community Ambassador?

Ambassadors are eligible to receive certain privileges including:

Access & Influence

Access to product sneak peeks and the opportunity to provide feedback to HomeAway Senior Management
Access to private areas of the Community to collaborate with fellow Community Ambassadors; and
Access to the HomeAway Community Team

Recognition

Special recognition and privileges in the Community including an Ambassador badge and email signature
Ability to moderate in designated Community Forums (as determined by HomeAway on a case-by-case basis)
Option to be a featured Community member in Community Newsletters

Special Events

Free ticket to HomeAway Summit

What does a Community Ambassador Do?

In return for the privileges an Ambassador receives, Ambassadors must consistently engage in collaborative activities that positively improve or influence the Community. HomeAway Ambassadors are asked, but not required, to participate in one or more of the following opportunities each quarter:

Post at least twenty times per quarter on Community, contributing to vacation rental best practices or tips
Become the Community subject matter expert related to a product (such as “payments”) or a location (such as “Santa Fe”) for the benefit of fellow Community members
Participate in a quarterly conference call with the HomeAway Community Team
Develop a one-page vacation rental success story or case study
Present in a HomeAway customer webcast

How Do I Become a Community Ambassador?

Participation in the Ambassador Program is strictly by invitation only and is subject to the sole discretion of HomeAway. Owners, Travelers, and Property Managers are all eligible to participate in the Program.

How Do I Qualify to Stay in the Ambassador Program?

Ongoing Community participation is the primary requirement to stay in the program and enjoy the related benefits. Like all Community members, Ambassadors must also abide by HomeAway’s Community Guidelines. If Ambassadors do not meet the participation requirements, they will be asked to leave the Program. For more information please contact Meredith Maspero at mmaspero@homeaway.com.

Do Ambassadors Receive Monetary Compensation?

No, Ambassadors receive no monetary compensation for their participation in the Program. Ambassadors are simply active users in the Community and voices for trends and practices in the vacation rental marketplace.

Can HomeAway Employees Become Ambassadors?

No, Ambassadors may not be employees, contractors, or agents of HomeAway, Inc.

What is the HomeAway Community Ambassador Program?

community-no-reply@homeaway.com — Fri, 27 Jan 2012 23:00:22 GMT

The HomeAway Community Ambassador Program recognizes and rewards our most helpful and inspiring Community members. The program provides special status to influential leaders in the Vacation Rental Community who exhibit passion and leadership in driving Community growth and

general goodwill.

A HomeAway Community Ambassador is a customer advocate who is perceived as a thought leader in the vacation rental space. Community Ambassadors showcase their knowledge through a history of helpful, respected, and informative Community posts. HomeAway Community Ambassadors represent a diverse cross-section of Community.

To learn more about HomeAway’s Community Ambassador Program, read our Community Ambassador FAQs.